FAQ | Lore
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Frequently Asked Questions
Questions? We’ve got answers.
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How long does shipping take?
Most orders are processed within 2–5 business days before shipping. Delivery times may vary depending on your location, but most orders arrive within 5–10 business days after fulfillment.
You’ll receive tracking information as soon as your order begins its journey.
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Where do you ship?
We currently ship within the United States, with additional regions potentially becoming available in the future.
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Can I return or exchange an item?
If your item arrives damaged, incorrect, or has a manufacturing issue, please contact us and we’ll make it right.
Because products are made specifically for each order, we currently do not accept general returns or exchanges for incorrect size selection or buyer’s remorse.
Please review sizing charts carefully before ordering.
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How do I know which size to order?
Each product page includes a size guide to help you find the best fit.
If you’re between sizes, sizing up is generally a safe choice.
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What are Lore designs?
Lore transforms stories into wearable artifacts.
Some designs imagine fictional businesses from worlds you recognize. Others explore culture, nostalgia, symbolism, and original ideas.
Fictional Brands. Real Stories.
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Will designs be restocked?
Some designs may remain available long term, while others may disappear into the archive.
If you see something you love, don’t assume it’ll always remain.
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How can I contact you?
Questions, concerns, or collaboration ideas?
Reach us through our Contact page and we’ll get back to you as soon as possible.
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