Shipping Policy

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Shipping Policy

Every story begins with a journey.

At Lore, each item is made specifically for you after your order is placed. This allows us to reduce waste and create products intentionally rather than mass producing inventory.

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Processing Time

Orders typically require 2–5 business days for production and fulfillment before shipping.

During high-volume periods, holidays, or special releases, processing times may be slightly longer.

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Shipping Time

Estimated shipping times after fulfillment:

United States:
• Standard Shipping: approximately 5–10 business days

Delivery times are estimates and may vary depending on carrier delays, weather conditions, holidays, and destination.

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Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package throughout its journey.

Please allow up to 48 hours for tracking information to update after receiving your shipment confirmation.

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Incorrect Addresses

Please ensure your shipping information is accurate before placing your order.

Lore is not responsible for orders shipped to incorrect addresses provided during checkout.

If an address issue is noticed immediately after purchase, please contact us as soon as possible and we’ll do our best to help.

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Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

• Your order number
• A description of the issue
• Photos showing the problem

We’ll review the issue and work toward a solution as quickly as possible.

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Lost Packages

If a package appears lost in transit, please contact us and we’ll help investigate the issue with the shipping carrier.

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Thank you for supporting Lore.

Fictional Brands. Real Stories.

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